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Profile
Users
How do I manage my profile information?
How do I edit my user information?
How do I change my profile password?
How do I view active sessions on my profile?
How do I manage notifications?
How do I change my account background?
Contacts
Users
How to add a new contact?
How to edit a contact?
How to view a contact’s full information?
How to import contacts from a CSV file?
Managers
How do I manage contact labels?
How do I manage business contact categories?
How do I import or export my contacts?
How do I manage social networks for contacts?
How do I add dashes to format phone numbers?
How do I manage contact types?
Notes & Cloud Files
Users
How to create a note?
How to edit a note?
How to view a note?
How to create a cloud file?
How to manage a cloud file?
How to generate a public link to upload files for a client?
CRM
Users
How to quickly add a lead?
Can I group my prospects?
How to convert a client into a prospect to sell another product?
I’m the Sales Manager and have several sales executives, how can I reassign a lead from one to another?
How do I move a lead between different CRM steps?
How do I register an event or activity for a prospect?
How can I view the list of products and services?
Managers
How can I manage prospect stages?
How can I manage prospect events and activities?
How can I manage prospect statuses?
How can I manage work order statuses?
Billing
Users
How to create an invoice?
How to print an invoice?
How to download an invoice as a PDF?
How to resend an invoice?
How to pay an invoice?
How to view the list of payments?
How to view the list of receipts?
How to add a receipt?
How to import invoices from Quickbooks?
How to Manage and Log Expenses?
How to View and Manage the Operational Ledger?
Managers
How can I manage payment terms?
How can I configure my payment gateways?
How to Manage and Create Billing Email Templates?
Quote Flow
Users
How to send a quote?
How to generate an invoice from a quote?
How to view quote details?
How to download a quote as a PDF file?
How to generate a report of quotes?
Managers
How can I manage the email template used to send quotes?
How can I edit the disclaimer message of my quotes?
Tasks
Users
How to add a task?
How to add a project?
How to start and stop task time?
How to add a sub-task?
How to change a task’s status?
How to Navigate and Switch Task List Views?
Managers
How can I manage projects?
How can I manage task priorities?
How can I manage task statuses?
How do I manage common tasks?
How do I manage task tags?
ClockEase & Payroll
Users
How to punch in and out?
How to request time off?
Managers
How can I manage user information and their clock-in/clock-out schedules?
How can I manage the time intervals used by the module?
How do I manage type of hire?
Phone Hub
Users
How to make a call?
How to send a text message?
How to check voicemails?
How to manage my voicemails?
How do I mark a text message as unread?
How to Manage and Configure Voicemail Greetings?
How to Use AI Actions for Text Messages?
How to Manage Text Message Reports?
How to Use AI for Your Voicemails?
How to Manage SMS Conversations?
How to Use AI Features for Your Text Messages?
How to Translate Incoming Text Messages?
How to manage SMS campaigns?
How to Use Templates in Text Messages?
How to Schedule Text Messages for Later Delivery?
Managers
How can I manage the system phone numbers?
How can I manage sms templates?
How to Access and Filter Call Reports?
Booking Hub
Users
How to add an event type?
How to manage event types?
How to edit event types?
Managers
How can I manage the email template used to send bookings?
Fleet Hub
Users
How to add a vehicle?
How to register vehicle maintenance?
How to add a checkpoint to a vehicle?
How to set a reminder for a vehicle?
How to report an issue with a vehicle?
How to view full vehicle information?
Managers
How can I manage vehicle brands?
How can I manage vehicle types?
How can I manage vehicle subtypes?
How can I manage the service types used in vehicle maintenance?
How can I view and manage mileage by service and brand?
How to configure GPS providers?
HireFlow
Users
How to create an applicant form?
How to share or embed my application form?
How to review candidates?
How to schedule an interview to a candidate?
How to verify candidates?
Managers
How can I manage the email template used in interviews and identity verifications?
Cybix AI
Users
How to use Cybix AI?
Connect
Users
How to send a message?
How to add a user to the chat?
How to use AI in a message?
Managers
How can I customize the chat colors?
Administration
Managers
Set Up Your Company
Register Your Main Office and Branches
Set Up Special Taxes
Upload Your Products or Services
Configure Outgoing Email (SMTP)
Define Units of Measurement
Define Your Referral Sources
Define Roles for Your Team and Clients
Create Individual Access for Each Member of Your Organization or Business
Create Work Teams
Activate Automatic Notifications
Install New Languages
How to manage employees and contractors profiles?
How to configure the organization chart?
How to manage and configure company departments?
How to manage job positions?
How to manage and organize workforce teams?
How to manage the worker types?
How to configure and manage compensation rate types?
How to configure workforce rules?
How to manage the employee statuses?
How to configure organizational access?
Guide to Business Permissions in Cybix: Roles, Positions, and Scopes
Sales & Operations
Users
How to create a new work order?
How to monitor and filter purchase orders?
How to view and filter sales commissions and bonuses?
How to add and manage referrals?
How to copy and distribute the system referral link?
How to view and check the services and products price list?
Managers
How to manage sales email templates?
How to manage work order statuses?
Video Meeting
Users
How to generate Google Meet links?
How to manage recordings and transcriptions in Google Meet?
How to generate Zoom meeting links?
How to manage recordings and transcriptions in Zoom?
Managers
How to Connect my Zoom account to Cybix
Cybix App
Users
Navigation & Menus Guide
How to Make a Call Using the App?
How to Send Text Messages Using the App?
How to Manage Your Voicemails Using the App?
How to set up your voicemail greeting in the app?
How to create an invoice using the app?
How to access billing reports using the app?
How to use different views in tasks module in the app?
How to create a task using the app?
How to log time on a task in the app
How to Create a New Booking Event in the app?
How to Use and Share Your Public Booking Links in the app?
How to Create Applicant Forms in the app?
How to Create a New Contact Using the App?
How to Create Notes Using the App?
How to Upload Documents to Cloud Files using the app?
How to Send Messages in Connect using the app?
How to Use Cybix AI Within the App?
How to Create a Vehicle using the app?
How to register a vehicle maintenance using the app?
How to report a vehicle issue using the app?
How to create a reminder for a vehicle using the app?
How to create a checkpoint for a vehicle using the app?
How to view the attendance calendar in Clockease using the app?
How to monitor team status using the punchboard in the app?
How to request time off in Clockease using the app?
How to create a prospect in CRM using the app?
How to move stages and change statuses in CRM using the app?
About the development company.
Users
What is Cybix?
What is CyberGlobalNet?
About my Membership
Managers
Can I cancel my membership at any time?
Once I have paid for my membership, can I request a refund?
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