How to Access and Filter Call Reports?

From the left sidebar, click on the Phone Hub module. Inside the main dashboard overview workspace, locate the shortcuts row positioned in the middle and click the white Report Calls button.

Once inside the Calls Report management view, utilize the “Report filters” panel stretching across the top to organize your data layout:

  • Phone Number: Use this dropdown menu to sort interactions corresponding to a specific designated phone line.

  • From Date / To Date: Fill out these chronological calendar pickers to establish a clear tracking window timeframe.

  • Search calls: Use this data entry bar to look up specific entries by contact name, communication direction, or line status.

If you need to instantly wipe out all your search criteria configurations and reload the general history records grid list, click the yellow Clear button positioned on the far right.

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