How to Send Messages in Connect using the app?

Follow this structural workflow to chat with your team or internal assistance center using the messaging platform layout interface:

  • Open the App Directory: On the bottom navigation bar of the application, tap the Apps menu button represented by the four-square layout icon.

  • Access the Connect Workspace: Within the active tools checklist grid, locate and tap the Connect module card.

  • Select Your Targeted Chat: From your internal conversations inbox log, tap directly on the specific channel or teammate entity you need to contact (e.g., “Support CGN”).

  • Draft Your Message: Tap inside the lower chat text box labeled Message and type out your text parameters using the digital keyboard.

  • Append Assets or Files: If you require uploading an image, asset, or documentation file to the thread, tap the + action button positioned to the immediate left of the input text bar.

  • Record a Voice Note: To dispatch an audio note instead of standard text, utilize the microphone icon located at the far right section of the chat bar.

  • Send: Press the dynamic send icon on your screen or hit the input return key on your device keyboard to deploy the content instantly.

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